We deliver with Canada Post. Once an order has been shipped, you will receive an email with tracking information.
Due to COVID-19, our carrier is currently experiencing significant delays that are unfortunately outside of our control.
Thank you for your understanding and we’re here for you if you have any questions!
How long after I purchase will my items be shipped?
Your order will be shipped within 1-3 business days after you order. If you order on the weekend we will ship the item the following Monday.
*Recently, due to sudden increase in foot traffic at home location we are experience a delay in ship out from the store. Thank you for your patience.
Can I return items I bought online?
Yes, please check our Return policy for all the details.
Flat rate expedited shipping via Canada Post
Greater Vancouver - $10
Canada-wide - $15
Curbside-pickup is available in Victoria and Vancouver - FREE
TRACK YOUR ORDER
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.
If you have not received any confirmation emails within three business days from your order date, please contact firstname.lastname@example.org for further assistance.
LOST AND DAMAGE
Spank Clothing is not responsible for any delays and/or damages caused in-transit by the postal service or customs agencies. Items damaged in transit are the responsibility of the shipping provider (Canada Post). We do not assume any responsibility for lost or damaged packages.