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Shipping Policy

 

SHIPPING

We deliver with Canada Post. Once an order has been shipped, you will receive an email with tracking information.

Due to COVID-19, our carrier is currently experiencing significant delays that are unfortunately outside of our control. 

Thank you for your understanding and we’re here for you if you have any questions!

*Currently, we are experiencing foot traffics at Victoria store that may cause delays for email responses and shipping. Please accept our sincere apologies for any inconveniences.

 

How long after I purchase will my items be shipped? 

Your order will be shipped within 1-3 business days after you order. If you order on the weekend we will ship the item the following Monday. 

Can I return items I bought online? 

Yes, please check our Return policy for all the details. 

Shipping Rate

Flat rate expedited shipping via Canada Post

Greater Victoria - $10

Canada-wide         - $15

*we ship everything from Victoria.

TRACK YOUR ORDER

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.

If you have not received any confirmation emails within three business days from your order date, please contact online@spankclothing.ca for further assistance.

LOST AND DAMAGE

Spank Clothing is not responsible for any delays and/or damages caused in-transit by the postal service or customs agencies. Items damaged in transit are the responsibility of the shipping provider (Canada Post). We do not assume any responsibility for lost or damaged packages. 

 

*When you wish to return items, please send an email to online@spankclothing.ca first. We will instruct you for creating return request for your order, and give you an address to ship back.

Enjoy Free Shipping on All Orders Over $200! Use Code "FREESHIP" on cart!